Products Support
MUSIC BOXES
All our music boxes use a spring-loaded hand-crank mechanism. No batteries or other power sources are required. Simply turn the handle at the bottom of the unit , release it and (in some music boxes we have a on-off button on the side) let the product enchant you to the sound of some of teh most famous songs.
Some music boxes also have a vehicle (car, train, boat) that spin around the centrepiece. We achieved this through a small magnet located just underneath the surface that rotates inside the base.
MINI MUSIC BOXES
Similar to their bigger siblings, the mini music box too leverages a spring mechanism. You can simply rotate the base 2 or 3 times and upon release, the same will start spinning and generating a smooth jingle .
MUSIC CARS
These wonderful masterpieces have a sprung loaded internal mechanism that can be charged by simply pulling the car backwards for a few centimetres. Upon release, the same will start advancing slowly while playing the music that we loaded onto them
CRYSTAL LIGHTS
Shipping & Tracking
Currently, we're seeing Postage delays due to the ongoing impact of COVID-19. Please use a residential address at checkout as deliveries to business addresses may not be completed.
Our estimated shipping time frames are listed below (Excluding delays due to COVID-19):
- Throughout Australia and New Zeland:
- 2-3 working days
- Towards all international destinations:
STANDARD SHIPPING
- USA, Canada, EU and the UK: 15-17 working days
- Rest of the World: 20-25 working days
EXPRESS SHIPPING
- USA, Canada, EU and the UK: 3-5 working days
- Rest of the World: 5-7 working days
Can’t find your answer in our support center?
Contact us directly here!
All our orders are fulfilled and shipped with tracked services.
you can check-up the status and tracking of your order via this link
In the tracking page, you can search for your order status by typing either your Order Number and email/phone number address or you can type in the tracking number if we already provided that to you.
Can’t find your answer in our support center?
Contact us directly here!
FREE SHIPPING THROUGHOUT AUS/NZ
Yes, that's right! we partnered with both Australia Post and other couriers so that we can offer free shipping throughout the country. Delivery times are usually 2-3 working days. They are tracked as well!
WORLDWIDE SHIPPING
We offer both standard international services (usually with priority mails and similar courier agencies) at 15USD and express shipping (DHL, FedEx, UPS and similar) at 30USD
Most orders are fulfilled the same day and the tracking number is emailed to you automatically as soon as the product leaves our warehouse.
Can’t find your answer in our support center?
Contact us directly here!
You will receive this as soon as your order has been packed and is ready for dispatch!
Timeframe: Orders are usually processed within one business day. Keep in mind if you placed your order on a Friday it may not be processed until the following Monday.
Out-of-stock products: In the unlikely event we are out of stock of a certain product, you will receive a notification within 1 day of you purchase with the options to either get refunded in full or wait for the product to be available again (we will provide an estimate time).I haven't received a shipping confirmation yet:
This is most likely for one of the following reasons...
- The confirmation email may have gone to your spam. Please check your spam/junk folder for an email from Woody Lands.
- Although unlikely, it's also possible you may have entered in your email address incorrectly. We're all human and we all make mistakes so if you have not received any order confirmation emails from us please get in touch.
If you have checked all of the above and are still don't have a shipping confirmation please contact us directly here!